Jeffree star order not fulfilled
- #Jeffree star order not fulfilled update
- #Jeffree star order not fulfilled skin
- #Jeffree star order not fulfilled full
I ordered a Halloween Deluxe Mystery Box for $151.57 on October 15th. My order got lost & JSC won't help me- AVOID COMPANY I also got to treat myself to the green faux crocodile backpack I have been wanting since it first came out. Mind you, I'm 44 yrs old and it looks really pretty.
#Jeffree star order not fulfilled skin
And the setting powder left my oily skin looking soft and airbrushed. The supreme gloss smells like vanilla cupcakes! Very creamy, too. I played with everything, of course! The lips balms are so pretty and left my lips feeling really soft. Now I have 2 of the lip balms, a supreme gloss, and the illuminating setting powder.
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I have a few liquid lips, they stay on all day and do not dry my lips out. I have the Blue Blood and the Blood Sugar palettes, supreme pigmentation, easy to blend. Unlike another beauty site I ordered from at the same time I placed my order with JSC. The products are BOMB! And the customer service has been good about replying. I have yet to have a bad experience, sorry so many others have. I normally can't afford Jeffree Star cosmetics so when I shop for his brand, I always wait till I have some extra money to treat myself. I will never order again from this company nor support Jeffree Star. If you're a company, then you're ONLY successful because of your customers.
![jeffree star order not fulfilled jeffree star order not fulfilled](https://static.topps.com/media/catalog/product/cache/4760b28eb8e02bda10f64d812590c244/a/r/artsw-16c2s-22tnow-01-01_2_1.png)
#Jeffree star order not fulfilled update
I will update here with what happens, but I'm just glad that I did this for the principal of the matter. So, I definitely filed a dispute with my bank, and they immediately got on it. There is no reason for them to refuse me. Also, I would maybe understand if the products were not being made anymore and they were at an extreme discount because of that, but no! Those products are both on the website selling as usual. At this point, let me remind you that they have not ONCE apologized for sending me the wrong product, which is THEIR fault. I'm not afraid of that as the emails showcase that I'm in the right. They said (by basically threatening me), that if I choose to file a dispute, then they would "unfortunately" have to show my bank our emails. They did not respond until a WEEK later (when I emailed again) with the RUDEST response. I told them that I may have to file a dispute with my bank.
![jeffree star order not fulfilled jeffree star order not fulfilled](https://images-na.ssl-images-amazon.com/images/I/5176ksXzmZL._AC_SX679_.jpg)
I replied back politely that nowhere did it say that either was final sale, and that they company had greatly inconvenienced me by shipping so late, and THEN shipping me the wrong product, so this was the least they could do. THEN, they decide to tell me that they would only refund/exchange the Skin Frost, and that they would not refund the Setting Powder as it was final sale. They responded back asking for a picture of the products with the receipt, which I happily did.
#Jeffree star order not fulfilled full
I then contacted customer service asking to send both products back for a full refund, instead of simply an exchange to receive the RIGHT Skin Frost. I also tried the Setting Powder, and the mechanism of the packaging was terrible, as it was extremely hard to open and made a mess. I then saw that they had sent me the wrong Skin Frost it was in the shade King Tut instead. After purchasing, in the email it stated that it may take up to 12 business days to ship, but I did not receive the package until January 10th, over 3 weeks later. HOWEVER, nowhere on the product page nor the FAQ pages were ANY notice them being final sale not even at the check-out page. Apparently there was a sale, as they were both selling for $12 each. On December 19th 2021, I purchased the Luminous Magic Star Setting Powder and the Skin Frost in shade Ice Cold. I have purchased a lipstick from this company before through Beautylish, but this was my first time ordering from the official website.